If you are not 100% happy please let me know immediately. EU customers have the right to cancel an order within 14 days of receiving it. You must pay for return shipping, and I will issue a refund for the sold item within 14 days of receiving the returned, undamaged item.
I have shipped to 32 countries so far, everything has arrived, for the most part 7-14 days after shipping. For custom orders add a week or two for knitting, everything else gets to the post office at most 3 working days after receiving payment.
All my knits are folded in simple recyclable plastic bags, with a thank you note written on recycled paper, and sent in padded envelopes. There is no excess packaging, or anything unnecessary or wasteful.
You will get a tracking RS number that you can use to track your shipment that will be shipped using the incredibly efficient Latvian postal system.